Step by Step Guide for ID Verification

ID Verification involves 2 components. You will need to complete both a Photo Verification followed by an ID Verification to become fully verified.

This process can take up to 24-48 hours to process depending on the volume of "Sign Ups". 

Instructions for ID verification

1. Log into your account

2. Click on your the 'Get Verified' button or click on your name and go to the 'settings' page

3. Then go 'verification' tab and click the 'verify now' button

4. Fill in your personal details (name, date of birth, residential address etc.) 

5. This step involves uploading your Photo Verification (selfie). Please be sure to take a photo of yourself holding a valid form of photo ID and the note as outlined in the sample image.

6. On the next page, you will need to provide 1-2 different ID sources from the drop-down menu

7. Once you have completed the required ID sources, click submit

All done! We will approve your verification as soon as possible! If you have not completed the verification process as required, our On-boarding team may reach out to you to provide further assistance.

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