There can sometimes be a delay up if you are using PayID for the first time to deposit funds into your Cointree account.
We have noticed that some banks are implementing a delay in processing PayIDs payments when it is your first time using the payment option. Some banks clearly state this on their website while others do not.
If there is a delay with you PayID transaction, please let our support team know and send through a receipt or screenshot of the payment with your support message.
You can create a support message here.