Below you will find the most Frequently Asked Questions asked by our users. If you have other questions, you can refer to our support team here.
Where can I download the Cointree app?
You can download the app from
What smartphones does Cointree support?
Currently the Cointree app is compatible on Apple iPhone and Apple iPod touch with iOS 11.0 or later and Android 8.0 and up.
Additionally, we are compatible with macOS 11.0 or later. Requires Apple M1 chip or later.
Does Cointree support Apple Pay, Google Pay, Samsung Pay and other digital wallets?
No, Cointree does not currently support Apple pay or other digital wallets to make buys.
Does Cointree support Touch ID and Face ID?
Currently this features is unavailable on the Cointree app, but is coming very soon.
Does Cointree support Apple Watch?
Currently, the Cointree app is not compatible with the Apple Watch.
Does Cointree work across multiple devices?
Yes. You can operate your Cointree account on all of your devices at the same time.
I lost my phone, can I freeze my account?
You can block your account by contacting our support team via live chat or phone. You can refer to our contact us page here