Dear Cointree Customers,
We would like to inform you that there is a temporary disruption to AUD deposit services and some trading functions on our platform.
Our technical team have identified a Microsoft Azure issue that is currently affecting a large volume of Microsoft customers in the south-east Asian region.
Both Microsoft as well as the Cointree technical team are diligently working to resolve the issue and restore normal operations as soon as possible.
Please be assured that AUD and cryptocurrency withdrawals are fully operational and unaffected by this issue.
We kindly request that you keep an eye on our announcements page for updates on the situation.
We apologise for any inconvenience this may cause and appreciate your understanding during this time.
If you have any questions or concerns, please don't hesitate to reach out to our customer support team.
Thank you for your patience and understanding.
Sincerely,
The Cointree Team
