Account Security

Is Cointree Safe to Use?

Yes: Security and safety is our top priority. We are an Australian owned business that's been operating since 2013. W...

Identifying and Avoiding Scams

At Cointree, we take our security very seriously. However, don't let this put your own guard down. No amount of secur...

What is Two Factor Authentication (2FA)?

Two factor authentication is a great way to ensure your account cannot be compromised. An application on your phone i...

Enabling Two Factor Authentication (2FA)

Enabling two-factor authentication (2FA) greatly increases the security on your account by requiring a unique, time-s...

Reset Your Two Factor Authentication (2FA)

To reset your 2FA, please create a support ticket to ask our support team to help with this. To reset your 2FA the su...

What Are the Password Guidelines?

TIPS✓ 8 characters, or more. ✓ Let the Strength Indicator guide you — Orange is good, Green is great.HINTSPassword Ma...
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