Updates on the Cointree platform.
28 September 2020 - Enigma (ENG) token swap
22 September 2020 - ETHOS rebrand to VGX
18 September 2020 - Coin listings and delistings
27 August 2020 - Support and assistance webinars
17 August 2020 - Coin delisting
12 June 2020 - Coin Maintainance
See all 23 articles
What is Bitcoin?
What services does CoinTree provide?
Cointree fees and limits
Do I need to create my own wallet?
Can I use CoinTree to pay for ransomware or engage in illegal activities?
Feedback and complaints process
Account & ID Verification
Step by step guide for ID verification
Why do I need to be verified?
How long does it take to get verified?
Where is the activation email?
How do I increase my purchase limits?
Can I change my e-mail address?
See all 10 articles
How do I link my bank account?
Why do I need to link my bank account?
Reset linked bank account
Have not received the 1 cent bank deposit?
Identifying and Avoiding Digital Currency Scams
Is CoinTree safe to use?
What is two factor authentication?
Enabling two-factor authentication
Reset your two-factor authentication
What are the password guidelines?
Depositing AUD & Buying Bitcoin
Setting up Recurring Purchases
How to Buy Bitcoin and other coins?
Why haven't I received my PayID deposit?
How to pay using PayID
Why has my buy been cancelled?
How do I buy Bitcoin with cash at newsagents?
See all 8 articles
Trading Bitcoin & Altcoins
How to Trade Bitcoin & Altcoins on Cointree
Forks, airdrops, staking and similar events
How pricing works
Selling Bitcoin & Withdrawing AUD
How to withdraw cash back to your bank account
How do I sell my Bitcoin for AUD?
How much can I sell?
How long does it take to receive the cash?
Receiving Bitcoin & Altcoins
How do I receive coins to my Cointree account?
How long does it take for Bitcoin to show up?
Finding and depositing to your Cointree Bitcoin, Bitcoin Cash & Ethereum wallet addresses
I've sent coins to the deposit address of another coin
Sending Bitcoin & Altcoins
What coins can I withdrawal?
How do I send Bitcoin/Altcoins to another wallet?
How long does it take to send cryptocurrency?
Can you cancel pending transactions?
What aren't I receiving withdrawal authorisation emails?
Transferred the wrong amount or to the wrong address?
See all 7 articles
BPAY - Bill Payment
Pay bills with cryptocurrency
Referral ideas and sharing suggestions
Tax & GST
How to integrate your transactions with CryptoTaxCalculator?
Which tax tools are supported?
Is Cointree tax-time friendly?
How to import orders to CoinTracking
Do I need to pay GST?
What information do I need for tax purposes?
SMSF - Self Managed Super Funds
Setting up a Self Managed Super Fund Account with Cointree