Updates on the Cointree platform.
7th January 2019 - Service Interruption
14th December 2018 - Coin withdrawals suspended
4th December 2018 - Service Interruptions
15th Novemeber 2018 - Altcoin Maintenance Completed
15th November 2018 - Bitcoin Cash fork
14th November 2018 - Altcoin Maintenance
What is Bitcoin?
What services does CoinTree provide?
Cointree fees and limits
Do I need to create my own wallet?
Can I use CoinTree to pay for ransomware or engage in illegal activities?
Feedback and complaints process
Account & ID Verification
How do I increase my purchase limits?
How long does it take to get verified?
Why do I need to be verified?
Manual ID verification
Where is the activation email?
Step by step guide for ID verification
See all 7 articles
How do I link my bank account?
Why do I need to link my bank account?
Reset linked bank account
Have not received the 1 cent bank deposit?
Is CoinTree safe to use?
What is two factor authentication?
Enabling two-factor authentication
Reset your two-factor authentication
What are the password guidelines?
Depositing AUD & Buying Bitcoin
Why has my auto-buy been cancelled?
How do I buy Bitcoin with cash at newsagents?
What payment methods does Cointree offer?
How do I make an AUD deposit and buy Bitcoin?
Trading Bitcoin & Altcoins
How to Trade Bitcoin & Altcoins on Cointree
Selling Bitcoin & Withdrawing AUD
How to withdraw cash back to your bank account
How do I sell my Bitcoin for AUD?
How much can I sell?
How long does it take to receive the cash?
Receiving Bitcoin & Altcoins
How long does it take for Bitcoin to show up?
Finding and depositing to your Cointree Bitcoin, Bitcoin Cash & Ethereum wallet addresses
I've sent coins to the deposit address of another coin
Sending Bitcoin & Altcoins
How do I send Bitcoin/Altcoins to another wallet?
How long does it take to send Bitcoin?
Can you cancel pending transactions?
Transferred the wrong amount or to the wrong address?
BPAY - Bill Payment
Pay bills with cryptocurrency - Coming Soon!
Tax & GST
Do I need to pay GST?
What information do I need for tax purposes?
SMSF - Self Managed Super Funds
Setting up a Self Managed Super Fund Account with Cointree