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Updates on the Cointree platform.
16 Feburary 2021 - YubiKey (U2F) support added
3 Feburary 2021 - Holo (HOT) advisory
15 Jan 2020 - Introducing account statements and updated holding statements
7 January 2021 - Coin delisting
7 December 2020 - GNT to GLM token swap
7 December 2020 - Coin delisting
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What is Bitcoin?
What Services Does Cointree Provide?
Cointree Fees and Limits
How Do I Create a Wallet?
Can I Use Cointree to Pay for Ransomware or Engage in Illegal Activities?
Feedback and Complaints
Account & ID Verification
Step by Step Guide for ID Verification
Why Do I Need to Be Verified?
How long does it take to get verified?
Where is the Activation Email?
How Do I Increase My Deposit Limits?
Can I Change my E-mail Address?
See all 10 articles
How Do I Link My Bank Account?
How Do I Reset or Change My Linked Bank Account?
The 1 Cent Deposit Hasn't Arrived Yet?
Is Cointree Safe to Use?
Identifying and Avoiding Scams
What Are the Password Guidelines?
What is Two Factor Authentication (2FA)?
Enabling Two Factor Authentication (2FA)
Reset Your Two Factor Authentication (2FA)
See all 7 articles
Depositing AUD & Buying Bitcoin
Setting Up Recurring Purchases
How to Buy Bitcoin and Other Cryptos?
Why Haven't I Received My PayID Deposit?
How to Deposit Using PayID?
Why Has My Buy Order Cancelled?
How Do I Buy Bitcoin With Cash at the Newsagents?
See all 8 articles
Trading Bitcoin & Altcoins
How to Trade Bitcoin & Altcoins on Cointree
Forks, airdrops, staking and similar events
How pricing works
Selling Bitcoin & Withdrawing AUD
How to withdraw cash back to your bank account
How do I sell my Bitcoin for AUD?
How much can I sell?
How long does it take to receive the cash?
Receiving Bitcoin & Altcoins
How do I receive coins to my Cointree account?
How long does it take for Bitcoin to show up?
Finding and depositing to your Cointree Bitcoin, Bitcoin Cash & Ethereum wallet addresses
I've sent coins to the deposit address of another coin
Sending Bitcoin & Altcoins
What coins can I withdrawal?
How do I send Bitcoin/Altcoins to another wallet?
How long does it take to send cryptocurrency?
Can you cancel pending transactions?
What aren't I receiving withdrawal authorisation emails?
Transferred the wrong amount or to the wrong address?
See all 8 articles
BPAY - Bill Payment
Pay bills with cryptocurrency
Referral ideas and sharing suggestions
Tax & GST
How to integrate your transactions with CryptoTaxCalculator?
Which tax tools are supported?
Is Cointree tax-time friendly?
How to import orders to CoinTracking
Do I need to pay GST?
What information do I need for tax purposes?
SMSF - Self Managed Super Funds
Setting up a Self Managed Super Fund Account with Cointree