As International Fraud Awareness Week comes to a close here is a reminder about staying safe with your money.
As money goes digital, scams do too. Criminals are using AI, realistic fake profiles and convincing phishing messages to pose as trusted brands or support staff and trick people into handing over access.
In Australia, scams are still doing serious damage:
- In 2024, Australians reported more than $2 billion in scam losses across government agencies, with investment scams (including many involving crypto) making up the largest share of reported losses.
- In the first half of 2025, Scamwatch received over 100,000 scam reports and around $170 million in reported losses. That’s just what’s reported.
Fraudsters follow the attention and right now, that includes crypto.
Beyond Awareness Week
Take 5 minutes this week to run through these simple checks on your accounts and devices:
1. Review your Cointree Account settings
- Two-Factor Authentication (2FA) is required for all Cointree accounts. If it has been a while since you logged in, now is a great time to login in and ensure 2FA is active on your account.
- Never share your 2FA codes with anyone, including someone claiming to be “Cointree support”.
- Review your Cointree password. Remember, you should never be using the same password across multiple accounts. It might be a good time to update your password.
2. Double-check where you’re logging in
- Always type cointree.com directly into your browser or use your own bookmark.
- Be wary of Google ads, emails or texts that ask you to click a “login” or “security” link.
- If something looks odd (spelling, logo, URL), close it and go to Cointree via your browser instead.
3. Protecting your devices
- Avoid installing remote-access software just because someone on the phone or chat asked you to.
4. Slow down on “too good to be true” offers
- Be extremely cautious with guaranteed returns, secret “whale strategies”, or high-pressure offers.
- If you’re being pushed to move funds off Cointree to an unknown platform, treat it as a red flag.
Not sure? Reach out.
If something doesn’t feel right:
- Stop: Don’t send more funds. Nobody will ask for more funds to release your own funds.
- Contact Cointree support via the official website only.
- Consider reporting the scam to the ACCC’s Scamwatch to help protect others.
This Fraud Awareness Week, a few small checks on your logins and devices can go a long way to keeping your crypto safe.