We aim to make the verification process as simple and swift as possible.
Verification Steps & Time frames
1. Sign Up
Time frame: Instantly
Details: As soon as you submit your basic account information, your account exists and you can proceed to the next step.
2. Email Verification
Time frame: Less than one minute
Details: We send a confirmation link to your email. Clicking it finalises this step immediately.
3. Bank Account Verification
Time frame: Automatically links/verifies after your first deposit is detected
Details: Once you've made an AUD deposit from the bank account you provided, our system will recognise it and complete verification without any extra action.
4. ID Verification
Time frame: Up to 24 hours (usually quicker)
Details:
- If all correct information is provided (i.e. clearest possible photo of your ID),most applications clear in well under 24 hours.
- If your photo verification is submitted incorrectly (i.e. blurry or missing required details), it may take longer while our team follows up.