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PayID Deposit Guide

  • Updated

PayID is the easiest and most popular way to make a deposit on Cointree. PayID enables near real time transfers of money, meaning that your deposits will generally be available for you to use on Cointree, within seconds for making a PayID deposit from your mobile or Internet banking app.

Below is a step-by-step guide plus everything you need to know about fees, limits, and timing. 

 

How to Deposit using PayID

Step 1: Copy your PayID Details

  1. In your Cointree dashboard, go to Deposit > PayID. 
  2. Copy your unique PayID (email) and any reference code shown, this links the payment to your account.

Step 2: Create Your PayID Payment 

  1. Open your mobile or internet banking app.
  2. Choose PayID (select “Email” as the type).
  3. Paste your PayID email and enter the amount you want to deposit.
  4. Paste the reference code exactly as shown on Cointree.

Step 3: Confirm & Submit

  1. Review PayID, amount, and reference for accuracy.
  2. Submit the payment.
  3. Wait a few moments, your funds should arrive in seconds.

Things to Know

Fees & Limits

Fees:

  • PayID deposits on Cointree are free.

Standard Limits: 

  • Daily deposit limit: $50,000 AUD
  • Maximum deposit size (per transaction): $50,000 AUD
  • Minimum deposit size (per transaction): $25 AUD

Increased account limits are available, which will increase the amount you will be able to deposit per day. You can apply for higher limits by contacting our Support Team.

Outside of the deposit limit we support PayID transactions of up to $50,000 AUD in size. Please note that some banks may have smaller PayID transaction limits.

 

Processing Times

  • Deposits using PayID are near-instant, meaning they will generally show up in your Cointree account within seconds of completing the transaction in your banking app.
  • First-time delay: Some banks apply extra security checks on your first PayID — allow up to 24 hours.

Troubleshooting Delays

  • Check your bank app: Has the transfer left your account?
  • Some banks can apply transaction size limits for PayID transactions, where amounts that exceed this limit will be transferred as a traditional online transfer, which will take 1 - 2 business days to process. Generally you will be prompted in your banking app when this occurs. 
  • We only accept deposits from bank accounts that are owned by the same person as the Cointree account holder. Deposits sent from accounts that are not clearly identifiable as belonging to the account holder will require additional proof of bank account ownership in order to be approved. If this does occur, our support team will reach out to you with further details.

No PayID Option in your Banking App?

  • While PayID is widely supported, there are still some banks that have not added support for the technology. If your bank does not yet support PayID, you will still be able to use the Online Deposit option. 

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